When theory meets practice, who wins? Will it ever be the poor customer?
There are times when following process and procedure during recruitment makes you forget about the person at the other end. Here’s a couple of examples.
Bright new dawn, or the beginning of the end?
Customer engagement can be an exercise in futility – for both sides.
In London, you’re never more than six feet away from a rat. In Leeds, you’re never more than six metres away from an Uber…
Actually it will do no such thing, but it’s the lack of thought that counts.
Or, why are IT people so crap at communicating?
Sometimes, things should just work. When it comes to calendaring, they often don’t.
How difficult is it to set up your own web and email space? Well…
Information is power, which might be why the trains companies don’t like you having it.
You know you didn’t. But it can be difficult to prove.
The thing that affects all men of a certain age and waist size… belts.
Well… no. Because it’s not me, it’s you.
How long should the recruitment process last?
All I want is for a simple conditional to work…
Some of us are still recovering from last year’s nonsense… and the year before that.
I’ve been voluntarily redundant for half a year. How’s that going?
Communications professionals have to deliver on time. Other professionals… not so much, it seems.
Finding and registering the right domain name for yourself, you site or business is not as easy as it should be, thanks to some very odd rules.
* It would have been hours, but I gave up after 30 minutes, I’m not getting any younger. Why should embedding off-site content be so difficult?