When theory meets practice, who wins? Will it ever be the poor customer?
In London, you’re never more than six feet away from a rat. In Leeds, you’re never more than six metres away from an Uber…
Usually, I do my research and know exactly what I want. This time…
Information is power, which might be why the trains companies don’t like you having it.
Why the travel industry hasn’t kept up with our working lives.
Because… well, why not? The Devil makes work for idle hands, after all.
At the end of May I helped my former employer by being an extra in a new TV commercial. Can you spot me? Can you spot me twice?
Posted by West Yorkshire Metro on Thursday, 15 June 2017
The final rail station project I was working on before leaving WYCA is now open.
The never-before seen perfect conference gift I couldn’t find the budget for.
No service? High fares? That’ll be 30 years of deregulation.
Something I noticed after today’s bus service changes in Leeds.
Using public transport as a passenger isn’t always as seamless as we workers always make out.
Two open – just the one to go now.
Yesterday we heard the sad news that Phil Sayer had died of cancer, at the still-young age of 62.
He was known as one of the voices of the Underground alongside his wife, Elinor Hamilton; but he was also the voice you heard at several rail stations across the country, which is how I met him. Metro (as was) had worked with Northern Rail (as was) to upgrade the information systems at stations in West Yorkshire, including new screens and announcements.
Phil – being Phil, and an old hand at such things by now – asked for a loudhailer, then walked up and down the platforms at Bradford Interchange doing the announcements live. The story – with photo – is still available on the Telegraph & Argus web site.
We were taking our first steps into making our own videos at Metro but I’d been doing post-match interviews with Leeds Carnegie Ladies for a while so, after everyone had left, I sat with Phil and asked him a few questions. As this was a test it never saw the light of day, it was just me holding the camera and asking the questions (and trying to ignore the train next to us as it departed). No directional microphone, no tripod, done straight to camera. One take. Professional. He’ll be missed.
The end of a busy month concludes with the opening of Leeds Station Southern Entrance. So what have we learned?
Apperley Bridge Rail Station is now open – guess who was on the first train to call?
The joys of working on a launch when most of the people you need to talk to haven’t signed the confidentiality agreement!
A series of breakfast briefings I’ve been working on around the new Northern and TransPennine Express franchises.
Haven’t done the trip to Huddersfield by train ever since I got the car. I remembered why tonight.
Now I’m not one to complain about the state of the roads round our way. But…